Overall I was satisfied with the work and the timely fashion it was performed in. But I do believe some of the parts were priced too high.
Hi Denise, thank you for taking the time to provide us with feedback, as we really appreciate it. Just curious what you mean by " parts were too high".
As I'm sure that you're aware that parts pricing is directly related to parts quality, would you have been open to us recommending a lower quality part for a lower price? If so, then please mention that during your next service visit and we would be happy to do so. Fair warning though- Cheaper parts don't usually make for very happy customers. I can confidently tell you this with about 30 years in and thousands of happy customers later. Sincerely, Bill Nalu- President.Interstate Auto Care