Took my mother's car here to have an alignment done. Another well known place had said that she needed ball joints and control arms in addition to a front end alignment. That was BS. Met with an Adam at the front desk at the designated time. He was polite, very professional, and explained everything thoroughly. After trying to do the alignment, Adam called back and asked if she had been in an accident or hit a pothole. Turns out her tie rod was badly bent on the passenger side front and this was the cause of them not being able to get it into alignment. Total cost was $350 dollars compared to the very well know place that wanted to charge her $960 for ball joints and control arms that didn't need to be done. This was my first time using Interstate. I would recommend them and will be back in the future. On a side note, we were the first customer of the day. When we returned to pick up her car, the lot was packed. I guess that means they must be doing something right. Overall, very positive experience.