Madison Heights Auto Repair

Give us a call:(248) 307-1200
5

I would highly recommend Interstate if you are looking for an honest mechanic. It seems that if you are a person who owns a car, you have probably had a costly repair and later had a problem or found out you didn't even need the repair. For example I took my car in because of some front end problems. i was told at Savaya that I needed struts but he didn't have time to do them so I bought the struts and took them to Western Auto services. After putting the struts on, the owner tells me " there's your old struts, there's nothing wrong with them." After paying him $200 labor also, that cost me an unnecessary $550. When I asked him for a receipt, he said, " Why, I don't guarantee work." Recently, I had another costly repair, $600 for a fuel pump replacement. The day after I picked up my car from Skinny's Auto Repair, the car wouldn't start and the owner insisted I bring it in for a crankshaft sensor without even a look at the fuel pump he just put in. He is a very rude man who hung up my me when I tried to get some answers from him. I'm not sure at this point that he even did the repair. I took the car to Interstate for a diagnostic and found a whole different problem, something obviously missed by Skinny's. That's why it is so refreshing to have met Bill. He takes the time to explain things, is very polite and seems to really care about satisfying the customer,. He has changed my attitude about auto repair shops. If you find one you can trust, just stick with them!

5

We cannot say enough about Bill, Casey, Chuck, Joe and the rest of the staff at Interstate! Earnest, honest, welcoming, professional and straight up good guys! We've been taking our cars to them for years and they have been so professional and dedicated to making sure the cars have the best repairs and maintenance available. They are very fair and have gone WELL above and beyond what we would expect with some of the work we had to do with my nightmare VW Jetta. The interior and behind the scenes renovation is amazing. Bill has really gone out of his way to make sure that customers and employees have a great environment to wait/work in. We have sworn by their work for years and recommend them to everyone who asks about shops. Give them a shot! - T & T

5

Service is AWESOME evertime and my car is fixed right EVERYTIME and fast.....No fake quotes to get you in the door either...Real facts, real prices, real work! Love you guys

Good morning Shalonda, Thank you for taking the time to let us know how we're doing. Most of all, thank you for being such a nice person. This world is truly a better place with angels like you in it. I've always enjoyed your company when you visit us. Have a great day my dear. Sicerely, "The team" and Bill :-)

- Interstate Auto Care
5

I've used Interstate Auto for about 6 years now bringing several different vehicles to them over the years. They are always upfront with everything, they explain what needs to be done and why. There work is always top notch and they are so dedicated to helping you (i once had a mechanic spend his entire Friday after hours to get my vehicle done for me). If budget is an issue (which is the case with me usually) they will work with you and go over all available options to get the best job done for you. From a person who has spent 2 decades dealing with shops on a personal and commercial bases, there truly is NONE better...Great job guys!!!

5

Very satisfied! Great customer service! Thanks to Joe, Bill, Casey and the mechanic. Hope that I didn't miss anyone. Shawn McTigue and Sue Rutledge

5

Great staff, very nice, friendly, honest, and professional. I did not feel like they were taking advantage of me and trying to make more money then needed. I would take my truck back to them.

5

Honest. Knowledgeable. Friendly

0.5

They always give me a correct diagnosis everytime I have my car serviced. Nice and friendly staff. I would recommend them.

5

Great service

5

They always provide excellent service and I can't think of a single complaint.

Thank you as always Nick. We appreciate the kind words.

- Interstate Auto Care
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