Madison Heights Auto Repair

Give us a call:(248) 307-1200
5

Thank you Steph. Appreciate your positive feedback.

- Interstate Auto Care
3

Dear Stephen S, thank you for taking the time to post this review. As with your likely acquaintance "Nicole Orta", we have no "Stephen S" in our database and so with no other information that you provide or feedback that you offer, I must place you in the highly improbable list. Rest assured that this fake review rests entirely on the shoulders of the Googles of the world, who have to contend with cowardly anonymous slanderers hiding behind ip addresses on the net, devaluing the legitimacy of the business review community. Furthermore, those who are legitimately in search of a good service provider see you, and this, for the pathetic attempt to slander that it is. So knock yourself out; you'll run out of user names and friends faster than we will ever run out of legitimate clients, looking for an exceptional customer service experience. Don't just take our word for it.- https://www.shopownermag.com/interstate-auto-care-creating-5-star-customer-experiences ~Interstate Auto Care

- Interstate Auto Care
5

Thank you Yolanda. Always good to see you and thank you for entrusting us with your automotive service needs.

- Interstate Auto Care
1

Hi Nicole, thank you for taking the time to post this review. Since I don’t have your name in our customer database, I wonder what prevents any of us consumers from just posting any review, of any business, by simply picking a one star without any feedback or context. How exactly does a business respond to this, without a verifiable person or grievance attached to it? My email address is [email protected], and I invite you to contact me at your convenience, should you wish to address this directly. Respectfully, Bill Nalu- President

- Interstate Auto Care
5

Battery died this morning, they were open early and took me in right away. Very friendly staff, made a miserable morning as comfortable as possible. Probably the nicest service I've ever experienced at an auto shop. Definitely plan to return to get the preventive maintenance they suggested.

Hi Danielle. Thank you so much for that. We look forward to earning the relationship with each visit going forward. Have a great rest of your Wednesday, even if mother nature isn't exactly cooperating. :-)

- Interstate Auto Care
5

We just left this place and we are so pleased with the professionalism, attention to detail and honesty of Casey, from start to finish he provided us with service that went above and beyond. Other car repair place had told us that our car was in need of breaks and we decided to take it here and he showed my husband that his breaks were fine and didn't need to be replaced in a while. It made us feel very comfortable knowing that this place didn't want to take advantage of us like others and cared to keep their business transparent and honest. Thank you so much for that, we will definitely recomend and be back for anything that our car needs. 100% satisfied with this business.

Good morning Cynthia- We so appreciate you taking the time to share your experience. On a daily basis, I remind my team, that we are not in the auto repair business, but in the service business. I don't settle for anything less than excellent service as a customer out there, therefore I will never settle for anything less than, in providing an exceptional service experience as a business owner here. Have a great day my dear, Bill Nalu- President

- Interstate Auto Care
5

Outstanding service. Within an hour Interstate Auto was able to accurately diagnose and permanently fix my issue after I had taken it to a few other auto repair shops over the last two years and left those repair shops with no permanent fix. Casey is a great technician and Bill, the owner, really takes the time to explain everything. They did an overall vehicle check and found one other issue that wasn't an immediate problem but I had them replace the half-way worn part anyway. Now I feel safe and comfortable driving my car. I would definitely recommend this Interstate Auto repair shop to others.

Good morning Denise, thank you so much for taking the time to let us know how we're doing. Have a great winter in Florida and don't feel guilty for leaving us behind here in Michigan. lol Please don't hesitate to call us, should you have any automotive related questions/issues between now and when you return. We're as close as a phone call away.

- Interstate Auto Care
5

The only place I take my car for repairs.

5

The techs and staff truly went above and beyond with my truck. They notified me through each step and the work performed was amazing. This is the only shop I trust with my daily driver and my show car. I recommend them to everyone I know who needs a good mechanic at a fair price

Thx Ryan- really appreciate your endorsement.

- Interstate Auto Care
5

They are friendly, attentive to your needs accurate with their appointment times and the duration it will take to complete the job plus reasonable prices

Thank you for the kind words Butch. It was a pleasure serving you yesterday.

- Interstate Auto Care
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