We are serving customers all over Madison Heights, as well as Troy, Clawson, Warren, Sterling Heights, and Royal Oak.
Great communication and timely repairs. They showed me all broken parts. Helped me figure out discount options to save my money.
Great place and its refreshing to get professional service but with a human touch. The staff will talk to you, hear your concerns about the vehicle, give their opinions, suggest options and keep you informed of the process. Totally recommend them.
Thank you for the kind words, Suyash. As I tell my team over and over. Automotive Service is more than fixing the car; it’s about respect and integrity as well.
I’ll never take my excursion anywhere else! The entire staff was friendly, knowledgeable, cost effective, kind etc my vehicle needed a radiator & hoses & water pumps and they did everything to keep me informed as well as reduce costs and provided me with a loaner car. I can’t thank them enough for everything. To find an honest & capable business like this was impressive.
The service was outstanding from beginning to end. From the front desk to the mechanics. They are so honest, and won’t attempt to upsell you. If a repair requires immediate attention, they’ll let you know. If there are issues on the horizon, you’ll be informed, and given a quote. Should I require additional automotive repairs I will return to Interstate at the Madison Hts. location. Thank you again.
Thank you for the kind words, Mathew. Glad that the Rav 4 is back to tip top shape and ready for the winter. Have a great upcoming holiday season and remember that we are no further than a phone call away.
I have a 2010 Chrysler town and country. I had them do a used vehicle inspection on my van and they painstakingly went through the van with a fine tooth comb and found every problem and potential problem that could be found. They contacted me and told me what needed to be done right away and what could wait. I went ahead and authorized all of the work to be done. The customer service was outstanding, at the shop, and when they followed up to make sure everything was running fine, and smooth and assured me that they were there if anything did arise, and not to hesitate to give them a call, I really like this shop. it was clean inside, very updated the shop and the waiting area. They had accommodations like drinks and snacks were available while you wait. It was a very pleasant experience I must say not to mention all of the technicians had their certification out on the wall, front and center for you to have a look at while you wait I had too many things done to list here and there were only a few of the things I had done in the drop-down menu to select but I had quite a bit of work done at this shop. And I genuinely feel like I got my moneys worth and that’s a rarity these days when you leave the auto shop, I will definitely go back to interstate.
Definitely the most professional and knowledgeable shops around. I had an electrical issue with my 2016 Durango. Interstate Auto Care took my car in the same day I called and got right to work on it. The kept my appraised of the situation and what they were testing and thinking the problem was. The car ended up fixing itself (for now, electrical always returns). This shop is amazing, they WILL NOT play the replace parts and hope it works. I know the issue will arise again and we have ideas and what could be the problem, I look forward to working with this shop in the future for all my car needs.
The best in the business! Bill and Nick were professional, affordable, and quick. I am grateful to have my service done by them and I will certainly be back in the future.
Great experience! They were able to get me in day of and fix the issues with my car. Nick was extremely helpful with the process, will definitely be coming back for future car issues.
Thank you for taking the time to let us know about your service experience, Tayah. We appreciate it very much.