Madison Heights Auto Repair

838 reviews
Virtual Advisor
Give us a call:(248) 307-1200
5

I hit one of the worst potholes in Michigan a few days ago and it tore up my front end parts of my Jeep. I took it to interstate Auto Care because I have only had great experiences with them in the past, they were able to get the parts and have the work completed in about a day and a half. Which is pretty awesome considering the extensive damage. Casey and Bill were excellent as always and they have a lifetime customer in me!

Thank you Nate. Really appreciate the kind words. Glad the Jeep is back on the road in this weather. Old man winter has had quite a temper this month. :-)

- Interstate Auto Care
5

These guys made a horrible situation where I thought I was going to have to let go of my vehicle, into a a managble situation. They comforted me and gave me the essentials that I needed to leave with my car. SHOUT OUT TO CACEY and BILL! I trust you guys more than my dad! Love them!

More than your dad? Not sure if I we can live up to that, but thank you so much for the kind words. We appreciate the trust you put in us immensely and pledge to provide nothing less than a top quality service experience. Please thank Jane again for referring you to us and remind her that she has a complimentary oil change service on her next visit. I tried to call her, but her cell number in our files is apparently not valid any longer. Thanks again and have a great weekend. Sincerely, Bill Nalu- President

- Interstate Auto Care
5

Recently started working in the area (Warren) and was recommended to Insterstate by someone at work. From the time you call and walk into their waiting area you can tell they are a class act. While they might not be the cheapest in town they are fair and honest and you know your vehicle is fixed correctly. They gave me different options and suggestions and also mentioned other things I might want to have checked in the future. If you are looking for someone you can trust I would recommend having your vehicle repaired here!

Thank you for the review Attila. Customers like you is why we do what we do. Have a great weekend.

- Interstate Auto Care
5

Great service, and customer service as well! My wife and I both have used their service, and left happy with it!

Thank you Rogerio and Nichole. We appreciate you taking the time to let us know how we’re doing.

- Interstate Auto Care
5

Bill and the whole team at Interstate are the best. I had them look at an F-150 from Craigslist. The car looked great from craigslist - 1 owner, had all the records. This truck had over 100K miles and I wanted it to become my every day rider for another 100K. Without Interstate's thorough inspection I would have made a big mistake. While the truck had been a one owner it had not been well kept up, and many parts were rusted to the point where any future repairs would cost thousands. Interstate understood I was in a rush to find a ready to drive vehicle, and helped me search for and inspect another car that day! I travel for work and Interstate is my go to moving forward! Thanks guys!

Hi Aaron, I’m grateful as well that we had a chance to inspect the F150 before you were going to buy it. Big mistake avoided as you now know. By contrast your 2013 Escape is 10 times the vehicle, with double the fuel economy as that F150. I’m really glad this worked out the way they did. I commend you for taking the time to allow us to guide you in this process. Too many folks don’t, and it ends up going sideways on them. I trust you made it to Boston without a hitch?

- Interstate Auto Care
5

Been coming here for 10 years. These guys are “my mechanic.” Bill, Casey, and the rest of the guys are outstanding in mechanical knowledge, skill, and interpersonal relationships. Their rates are fair, and I never feel like I’m being hustled. They’re always ready to take me into the garage and show me the facts. I highly recommend Interstate to everyone.

Thank you for that Mike. We so appreciate the trust you put in us and thank you for your loyalty over the years. Wishing you safe travels in the camper and the F150 in the months to come.

- Interstate Auto Care
5

The customer service was outstanding and friendly to boot.

Dear Lisa, It was a pleasure having you hang out with us during your visit today. We are eternally grateful to have customer like you. Have a great day my dear. ~Your Interstate Auto Care team.

- Interstate Auto Care
5

They took good care of me when my van broke down. They gave us a ride to amd from the motel while they fixed my van

Hi Jeremy, Thank you for taking the time to let us know how we're doing. We sincerely appreciate it. ~Interstate Auto Care team

- Interstate Auto Care
5

The staff is always super nice and helpful!

Hi Rachael, That is what I'm so proud of, in the 18 years that we've been in business. That the skilled professionals who breathe life into this business are all servants at hearts, first and foremost. Thank you for taking the time to post a review and for being a loyal customer. We really appreciate it. Sincerely, Bill Nalu- President

- Interstate Auto Care
5

I came to them very frustrated about a problem with my windshield wipers. I was hesitate to try a new place, especially being a woman with little to no knowledge about cars, but I was treated with the utmost respect. Bill and Joe were very patient with me and ultimately helped me with my car issue at very reasonable price and a very timely fashion. I recommend them 100% and I know I will be back for any other car problems I may have in the future. They honestly turned my entire day around! Thanks Interstate Auto Care!

Dear Pauliyah,, Thank you so much for giving us the opportunity to earn your business. I appreciate you being willing to come in and have us diagnose your windshield wiper problem, rather than pricing out parts and labor over the phone, without any evidence to support it. I’m as happy as you are that it turned out to be a less expensive and less involved process that you initially suspected. This happens in most cases like this, interestingly. Still can’t believe we’re dealing with snow on the ground before Thanksgiving. Have a great weekend, ~Interstate Auto Care

- Interstate Auto Care
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