Madison Heights Auto Repair

Hi Rachael, That is what I'm so proud of, in the 18 years that we've been in business. That the skilled professionals who breathe life into this business are all servants at hearts, first and foremost. Thank you for taking the time to post a review and for being a loyal customer. We really appreciate it. Sincerely, Bill Nalu- President

Dear Pauliyah,, Thank you so much for giving us the opportunity to earn your business. I appreciate you being willing to come in and have us diagnose your windshield wiper problem, rather than pricing out parts and labor over the phone, without any evidence to support it. I’m as happy as you are that it turned out to be a less expensive and less involved process that you initially suspected. This happens in most cases like this, interestingly. Still can’t believe we’re dealing with snow on the ground before Thanksgiving. Have a great weekend, ~Interstate Auto Care

Thank you Steph. Appreciate your positive feedback.

Dear Stephen S, thank you for taking the time to post this review. As with your likely acquaintance "Nicole Orta", we have no "Stephen S" in our database and so with no other information that you provide or feedback that you offer, I must place you in the highly improbable list. Rest assured that this fake review rests entirely on the shoulders of the Googles of the world, who have to contend with cowardly anonymous slanderers hiding behind ip addresses on the net, devaluing the legitimacy of the business review community. Furthermore, those who are legitimately in search of a good service provider see you, and this, for the pathetic attempt to slander that it is. So knock yourself out; you'll run out of user names and friends faster than we will ever run out of legitimate clients, looking for an exceptional customer service experience. Don't just take our word for it.- https://www.shopownermag.com/interstate-auto-care-creating-5-star-customer-experiences ~Interstate Auto Care

Thank you Yolanda. Always good to see you and thank you for entrusting us with your automotive service needs.

Hi Nicole, thank you for taking the time to post this review. Since I don’t have your name in our customer database, I wonder what prevents any of us consumers from just posting any review, of any business, by simply picking a one star without any feedback or context. How exactly does a business respond to this, without a verifiable person or grievance attached to it? My email address is [email protected], and I invite you to contact me at your convenience, should you wish to address this directly. Respectfully, Bill Nalu- President

Hi Danielle. Thank you so much for that. We look forward to earning the relationship with each visit going forward. Have a great rest of your Wednesday, even if mother nature isn't exactly cooperating. :-)

Good morning Cynthia- We so appreciate you taking the time to share your experience. On a daily basis, I remind my team, that we are not in the auto repair business, but in the service business. I don't settle for anything less than excellent service as a customer out there, therefore I will never settle for anything less than, in providing an exceptional service experience as a business owner here. Have a great day my dear, Bill Nalu- President

Good morning Denise, thank you so much for taking the time to let us know how we're doing. Have a great winter in Florida and don't feel guilty for leaving us behind here in Michigan. lol Please don't hesitate to call us, should you have any automotive related questions/issues between now and when you return. We're as close as a phone call away.